Question 1

What is HomePe?

Accepted Answer

HomePe helps you save for your dream home with a personalised plan and SEBI-regulated mutual fund SIPs.

Question 2

Is HomePe free to use?

Accepted Answer

Yes. HomePe is free for users; we earn commissions from mutual fund partners, never from you.

Question 3

Which devices does HomePe support?

Accepted Answer

HomePe is available on Android; the iOS app is coming soon. Website: www.homepe.com.

Question 4

How do I create an account?

Accepted Answer

Download HomePe, verify your mobile number via OTP, and add your name and email.

Question 5

How do I update my profile details?

Accepted Answer

For changes to your registered mobile number or KYC details, email support@homepe.com so we can verify and update them securely.

Question 6

What is KYC and why is it required?

Accepted Answer

KYC is a one-time SEBI/AMFI requirement before investing in mutual funds, handled via our regulated partner.

Question 7

How do I delete my account?

Accepted Answer

Request account and data deletion any time — see the Account & Data Deletion page for steps.

Question 8

How does saving for a home on HomePe work?

Accepted Answer

Set a goal and timeline; HomePe calculates a monthly SIP into mutual funds and tracks progress.

Question 9

Where does my money actually go?

Accepted Answer

Money goes directly into SEBI-regulated mutual funds via a licensed partner; HomePe (ARN 349668) never holds your money.

Question 10

Can I pause, modify or stop my SIP?

Accepted Answer

Yes — modify, pause or redeem any time in the app, subject to scheme terms and cut-off timings.

Question 11

When will I see my investment reflected?

Accepted Answer

Units are allotted at the applicable NAV per SEBI cut-off timings; usually reflects within 1-3 working days.

Question 12

Are returns guaranteed?

Accepted Answer

No. Mutual fund investments are subject to market risks; returns are not guaranteed.

Question 13

What payment methods are supported?

Accepted Answer

UPI, net banking and auto-debit mandates from your own bank account.

Question 14

My payment failed but money was debited. What now?

Accepted Answer

Failed amounts auto-reverse within 5-7 working days; if not, email support@homepe.com with the reference.

Question 15

Is my data safe with HomePe?

Accepted Answer

Yes — data is encrypted, access is restricted, and we never sell your data. See the Privacy Policy.

Question 16

How do I report a security concern?

Accepted Answer

Email support@homepe.com; we monitor 24x7 and respond promptly to verified reports.

Help & Support

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